Jetson Hoverboard Troubleshooting
Check out our guide to troubleshoot the common issues with Jetson hoverboards.
Jetson Hoverboards are a popular choice for a family-friendly hoverboard. With a maximum weight of 220 lbs and speeds up to 13 MPH, Jetson Hoverboards offer something for everyone.
While charging time with the Jetson is a little on the longer side between 1 and 2 hours, once the battery is charged this hoverboard has staying power! One charge should let you roam about 13 miles. And the 8.5 inch wheels are easily able to withstand potholes and small debris. In addition, this hoverboard is water resistant and comes with a built-in bluetooth speaker and available smartphone app! There is lots to love in this family-friendly hoverboard.
Yet, just like any model of hoverboard, things can go wrong. Below is our guide to troubleshooting some of the common issues associated with Jetson Hoverboards.
- TWO OF A KIND – Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph.
- PARTY ANIMAL – Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going.
- IT GOES ON AND ON – The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles.
- EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more.
Why does my Jetson hoverboard keep beeping?
Normally, your Jetson hoverboard will only beep to indicate a few messages to its user. Your Jetson hoverboard will beep to let you know you have reached your maximum speed. This beep is letting you know to slow down for your own safety. You can adjust your maximum speed on the Jeson smartphone app.
Your Jetson hoverboard will also beep to let you know your battery is low or your sensor is unstable. To stop the beeping, you will need to charge your battery or recalibrate your hoverboard.
How Do I Recalibrate my Jetson hoverboard?
To recalibrate your Jetson hoverboard simply place your hoverboard on a flat surface where both sides are level. Next hold and press the power button for about three seconds. You will notice the lights begin to flash. You can use this method to recalibrate your Jetson hoverboard three times consecutively. If the problem persists, you should contact help@ridejetson.com for further assistance.
What Does it mean when my Jetson Hoverboard won’t turn on?
If your hoverboard will not turn on it is usually one of three reasons: an issue with the battery, an issue with the charger or an issue with the motherboard. Of course, the simplest explanation is that your hoverboard needs to be charged. However, if your hoverboard has been charging and you are still unable to turn the hoverboard on, it wards further investigation.
Take a closer look at the charger. Does the unit light up like it is about to charge and then turn off? The issue could be with your charger. If you suspect the battery may be the issue you are able to check if the battery is charged by using a voltmeter. A fully charged battery will have between 36 and 42 volts.
If the battery is fully charged, then the issue is likely with the motherboard or wiring. As with both cases, it is important to leave this type of repair up to the professionals. You can contact help@ridejetson.com for further assistance.
Why is my Jetson hoverboard not balancing?
When your Jetson hoverboard is not balancing, we recommended turning your unit completely off (not putting it in sleep mode) and restarting it. If your hoverboard is still not balancing properly, you can recalibrate it up to three times consecutively by pressing the power button until the red light starts flashing (about three seconds). But if the issue persists, you can contact help@ridejetson.com for further assistance.