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THE SWAGTRON T1 REVIEWED: CAN HOVERBOARDS BE SAFE TO OWN?
An in-depth review of the Swagtron t1 self-balancing scooter with particular attention given to the new safety features that promise a safer product for everyone.
Until recently it looked like hoverboards were a fad that had disappeared just as quickly as they had appeared.
Everywhere you looked was a news article about how a hoverboard caused this fire or a viral video of someone trying to ride a hoverboard and failing.
Even the CPSC became involved and declared that “all hoverboards were unsafe.”
That declaration seemed to be the last straw for many hoverboard retailers, as they soon removed them from their shelves.
What many people did not know is that at the same time that the CPSC was declaring hoverboards unsafe, they released a set of hoverboard safety standards, covering more than 40 different tests.
Now, just a few months later, hoverboards are beginning to make their return to stores. Currently, only a few brands have been able to meet the UL-2272 hoverboard safety standards.
This review will cover the SwagTron T1 hoverboard. In it, I will show you what makes this one of the safest and best hoverboards that you can buy.
The Swagtron T1 Smart Hands-free Self-balancing Scooter is a great all-purpose hoverboard.
WHO SHOULD BUY A SWAGTRON T1?
The Swagtron T1 is a great hoverboard for most people. In fact, this is what I recommend when people ask me which hoverboard they should buy.
Here’s why:
- The Swagtron T1 is a safer hoverboard. Not only that, but you can see what has been done to make it a safer hoverboard. Other brands might say that they are safer, but what improvements were made? Most don’t have an answer for that.
- The T1 is a decent trade-off between performance, price, and safety. I might wish that it could go faster, but that’s minor.
- Swagway and Swagtron are the best-selling hoverboards. This means the company is much less likely to suddenly go out of business like many other companies that sell hoverboards.
Bottom Line:
The Swagtron T1 is a great blend of safety, performance, and price.
DOES THE SWAGTRON T1 HOVERBOARD FIT YOUR NEEDS?
The first thing that you should do when considering which hoverboard to buy is to review how you are planning on using the hoverboard.
Do you need a hoverboard for yourself, or is it something that you are purchasing for a child or loved one?
Do you want to use the hoverboard to commute around campus, or to cruise casually along a boardwalk?
While many hoverboards are still very similar in their performance features, knowing what you might use it for will help greatly in deciding which is the perfect hoverboard for you.
DON’T HAVE TIME TO READ? WATCH THE VIDEO INSTEAD
IMPORTANT THINGS TO CONSIDER WHEN BUYING A HOVERBOARD
- Vendor Support and Reliability – if something goes wrong with the hoverboard, can you get help easily?
- Will the hoverboard support the primary rider’s weight?
- How far do would you like to go on it before having to stop and recharge the battery?
- If using it to commute, do you have somewhere to store/charge it when not in use?
- What type of terrain would you like to ride it on?
- What’s the refund policy?
- How long is the warranty good for? Is an extended warranty available? Or necessary?
- Can you customize the scooter at all?
- Does it use any proprietary parts or components?
- How fast does it travel?
- How heavy is it? Is it a burden if the battery dies mid-use?
- How safe is it?
- Have there been many user complaints?
These are just a few of the things that you should consider when purchasing a hoverboard.
For this review I’ll focus on these four criteria:
- Customer Service and support – the reliability of the brand, mechanical performance, and warranty. Will the vendor be there to support you if and when you need it?
- Style and design – how stylish is the hoverboard and what sets it apart from other hoverboards
- Price – how affordable is it?
- Functionality and Features – What new features built into the self-balancing scooter and how does the performance compare to other brands.
Swagway is the most famous and widely known hoverboard brand. However, Swagway decided to rebrand themselves as Swagtron in mid-2016. Additionally, they announced the new UL-2272 safety standards as well as the T1 and T3 models of a hoverboard. Swagtron may be a new name, but it is still the same Swagway company underneath.
SwagTron’s have been used by people like:
- Jamie Foxx – actor and comedian,
- The Black-Eyed Peas – musicians
- Felicity Huffman – actress
- Luiz Guzman – Actor
- Parents
- Teenagers
- Grandparents
- …and more
FUNCTIONALITY AND SPECS
If you were to compare the basic specs of the Swagtron hoverboard to other brands, it would be difficult to be impressed.
- Speed: SwagTron: 8 mph | Those other guys: ranges from 5 mph to about eight mph. The X1 had a higher top speed of 10 mph.
- Range: 12mi – This is also typical of most brands, though again it is not uncommon to see it mentioned that a hoverboard gets 15-20mi. Travel range varies greatly and depends on the rider’s weight, the terrain, and even the temperature. The X1 had a listed range of 20 mi.
- Charge Time: Listed as 2-3 hours. If you find yourself needing to charge your hoverboard faster, consider purchasing an after-market hoverboard battery charger. Be sure to get one that has passed the UL safety tests. You can see if it is a safe charger is there are one of the UL marks on the charger.
- Battery Capacity: 2.6 Ah
- Battery Voltage: 37 V dc
- Wheel Size: 6.5” solid rubber
- Size: 23” W x 7” H x 7” D
- Hoverboard weight: 22 lbs.
- Model Number: SPS-T844202000-C8
WHAT’S THE SWAGTRON T1’S WEIGHT LIMIT
The Swagtron T1 weight limit is 220 lbs.
SWAGTRON CUSTOMER SERVICE AND SUPPORT
When choosing a hoverboard, it is vital that there be reliable customer service and support behind it.
How popular a brand plays a critical role because the most popular brands are more likely to provide the support for their product long after you purchased it.
That is not to say that unknown or less popular brands do not provide excellent support (they do).
Less popular brands are more likely to disappear over time.
For example, if we were to compare the number of names that were active at Christmas 2015 vs. 4th of July 2016 there would be a huge difference in that figure.
Swagtron sold more than 280,000 hoverboards before March 2016; that is a huge number.
What type of support does Swagtron offer?
SWAGTRON T1 WARRANTY
Swagtron stands behind their product and their customers. In July 2016, more than 500,000 hoverboards were recalled to fix issues with their batteries. However, what many don’t know is that Swagtron had announced that anyone who had purchased an X1 could return it to them, and they would repair it for free.
That is before the recall. You would be hard-pressed to find a company that would announce a plan like that.
The T1 comes with a 1-year warranty. The warranty covers the original purchaser from any defects in material or workmanship under normal use.
ADDITIONAL SUPPORT
Swagtron has a customer support email account at support@swagway.com for any inquiries or questions that buyers may have. Also, they list 844-299-0625 as their support number. (M-F 10am-8:30pm EST)
SOCIAL MEDIA
They also maintain several active social media accounts like Facebook, Twitter, and Instagram. You can find the accounts listed on the Swagtron site.
What’s covered by the Swagtron’s warranty
SWAGTRON T1 INSTRUCTION MANUAL
The T1’s user manual is much better than other brands. Inside it contains information and tips/tricks that you can use while owning your hoverboard.
A beautiful example is the calibration instructions.
Previously, there was no documentation on how to calibrate your hoverboard and users had to learn through word of mouth or YouTube videos.
The manual does not include how to change the operation modes of the T1. Several users have complained because of the low speed and mediocre performance of the T1. If you experience that, you may be in Learner mode instead of the normal operation.
A little further down I show how to change the Swagtron modes.
An excerpt from the Swagtron T1 user manualDownload the User Guide for the Swagtron T!
HOW DOES THE T1 LOOK?
The new Swagtron T1 hoverboard has wheel rims that are more stylish and the size of the wheel well has been reduced
For most people, the Swagtron T1 and the Swagway X1 look the same. It is only upon closer inspection that you can see some differences between it and the former model.
The biggest improvement with the T1 is the new safety features. Slowly the different brands are beginning to distinguish themselves from the basic hoverboard look, like the IO hawk had.
NOTABLE UPGRADES INCLUDE:
- Bigger, flame-retardant, non-skid grips for the foot pads for a surer grip on them while riding.
- Upgraded motor and gearing for better control and downhill performance.
- A new battery charge level indicator.
- Open wheel wells allow for easier maintenance and wheel rotation.
- The new SentryShield aluminum housing protects from fire hazards.
- SentryShield also includes the Smart Battery Management system which manages the battery charging cycle.
- Non-flammable plastic makes up most of the electronics.
- A new silicone coating to protect the circuit boards and connections from water, heat and dust.
- Two different user modes: Learning and Standard.
WHAT COLORS CAN I GET A SWAGTRON IN?
You can get your hoverboard in any of these six colors.
The Swagtron T1 is available in several different colors.
- Blue
- Yellow
- White
- Pink
- Garnet
- Black
SWAGTRON T1: PHYSICAL STYLING
The older style Swagway X1 smart balance board. Note the shallow tire rim and the longer wheel coverings
The new Swagtron T1 hoverboard has wheel rims that are more stylish and the size of the wheel well has been reduced
Reducing the wheel well makes for easier maintenance and wheel replacement. Terrain that is a little rougher will be easier to travel over.
However, it also can increase the chances of shoe laces or backpack straps possibly becoming caught in the wheel
Another change you see in a direct comparison of the X1 and the T1 is on the foot pads.
The Swagway X1 hoverboard foot pads
The Swagtron T1 smart balance board features foot pads made from a new material that is flame-retardant and non-slip.
The Swagtron T1 smart balance board features foot pads made from a new material that is flame-retardant and non-slip.
A little non-slip grip helps out a lot more than you would think. Moreover, a new, non-flammable material is used in the foot pads.
HOW MUCH DOES THE SWAGTRON T1 COST?
Time to talk about the cost of the T1 hoverboard. You may find a hoverboard for less than the Swagtron T1’s price of $399.
I guarantee you that it will not be a product that has the same quality as the T1. For a hoverboard with a 1-year warranty, $399 is very reasonable. Compare that to the Segway MiniPro at $999 and you will see what I mean.
Note: if you would like to save on the price of a hoverboard bought via the Swagtron.com website, be sure to use my Swagtron coupon code: swag-78A540XUCH
WHERE TO BUY A SWAGTRON T1:
You can buy a T1 from several different vendors: BestBuy, Modells, and even Swagtron themselves. I don’t recommend that, though.
Why?
Because it will cost you more than if you buy it from Amazon. Typically Amazon has the lowest prices for hoverboards
Typically Amazon has the lowest prices for hoverboards, with some brands even offering them there for a few dollars less.
But the real reason to buy a Swagtron T1 from Amazon is that you can also purchase a SquareTrade Extended Self-Balancing Scooter Protection Plan.
You’ll get an extra TWO years of coverage for your electric scooter. You never have to pay for shipping to get it fixed, and it costs under $40 for a $400 self-balancing scooter.
If you buy an extended warranty from Swagtron, it costs $99 for one year.
That’s why you should buy an Amazon hoverboard. The warranty covers any hoverboard, not just the Swagtron. BUT,
BUT, you do have to buy the hoverboard from Amazon.Get A Swagtron on Amazon
SWAGTRON T1 FEATURES
NEW SAFETY FEATURES IN THE SWAGTRON
After the way hoverboards exploded (pun intended) into the Christmas 2015 holidays, many people see them as being extremely dangerous.
Even the Consumer Products Safety Commission said they were unsafe, and even announced a recall of more than 500,000 hoverboards. (280,000 of them the Swagway X1, the Swagtron T1’s direct predecessor)
How is it that now, a few months later, hoverboards are beginning to be sold again?
What are these safety features designed into the SwagTron T1 that changed the mind of the CPSC and how do they help to increase rider safety?
WHAT MAKES HOVERBOARD BATTERIES CATCH FIRE?
There are two main ways that lithium-ion batteries inside of hoverboards catch fire and explode.
The first is when something punctures the other casing and inner layers of a battery. This perforation allows the chemicals inside the battery to mix. That mixture when exposed to oxygen, looks like this:
Using a nail to perform a blunt puncture test of a hoverboard lithium ion battery
This is an image of a blunt nail puncture test of a lithium-ion battery. Typically, a hoverboard battery has from 12-24 of these cells.
As you can see, a simple puncture of the batteries casing causes it to burst into flames.
The second method that hoverboard batteries catch fire occurs while they are charging. While charging, a hot spot inside the battery may occur. The hot spot begins to overheat, leading to a short circuit and a reaction (called rapid discharging) occurs:
A flame heats a hoverboard battery. The real-time video is only 20 seconds like before it catches fire.
These two ways that hoverboard batteries catch fire happened to hoverboards in 22 states causing $2 million in damages.
Before the creation of the UL-2272 safety standard for self-balancing scooter electrical systems, no hoverboard had any protection against one of these situations possibly occurring to a hoverboard.
Until the Swagtron T1 incorporated these:
SWAGTRON SENTRYSHIELD
The SentryShield™ battery is SwagTron’s solution to hoverboards catching on fire.
It is a fire-proof and airtight aluminum case that contains the lithium-ion battery safely inside of it. Compare that to what an older battery pack looked like:
An older battery pack for a hoverboard. There’s not much in the way of protection.
That is blue plastic shrink-wrap surrounding the battery. It is used to keep the battery’s cells together.
This is what the SentryShield looks like:
The new Swagtron SentryShield battery pack. It’s an air-tight aluminium casing to help prevent fires
The new Swagtron SentryShield battery pack. It is an air-tight aluminum casing to help prevent fires
In my opinion, the SentryShield is the most impressive feature of the new Swagtron self-balancing scooters.
In the previous generation of hoverboards, there was a plastic bracket to secure the battery to the case.
The next layer of protection was the hoverboard shell. (That and the blue shrink wrap on the battery, lol.)
The plastic shell was notorious for how quickly it scratched and often normal use would damage it. It would not take much to penetrate the shell and puncture the battery.
SentryShield removes the possibility of your battery getting punctured by enclosing the battery completely inside an airtight aluminum case.
The case protects the battery from accidental damages during use. Because the case is airtight, the battery is also protected from catching on fire if the battery is over-charged.
Finally, SwagTron removed the flimsy plastic bracket that was previously holding in place inside the chassis.
HOW MUCH SAFER IS A SENTRYSHIELD BATTERY?
Here’s a video showing someone testing the SwagTron T1 and its new SentryShield battery. He takes a propane torch and starts heating up the battery.
After 30 mins of continuous blowtorching, he stops because it’s obvious that it’s not going to catch on fire. A little smoke was all that resulted from his testing.
I’ve been closely following hoverboards for almost a full year now and I’ve never seen something like this.
SAFESTOP TECHNOLOGY
With SentryShield working to prevent hoverboard fires, people falling off the hoverboard are the next biggest safety issues. SwagTron’s solution to riders falling is their new SafeStop feature.
Now instead of abruptly stopping whenever the battery dies, the T1 will reduce the speed gradually instead of jerking to a complete stop like previous versions did.
That means no more of this happening:Video Player00:0100:05
NEW MODES OF OPERATION
The Swagtron T1 introduces two modes of operation.
The Learner mode is for beginners and hoverboard novices. It reduces the speed, increases the stabilization levels, and reduces the sensitivity of the sensors inside the foot pads.
By reducing the sensitivity and responsiveness of the T1 novice riders will be able to learn how to ride a hoverboard much quicker.
The Standard operation mode resets the hoverboard performance to the default performance and sensitivity settings.
HOW TO SWITCH THE SWAGTRON T1 FROM LEARNING MODE TO STANDARD MODE
SwagTron doesn’t mention how to change modes in the user manual. I’m putting this here to help out anyone who might need to get their hoverboard to change modes.
- Turn the hoverboard off place it on a level surface
- Press the Power button 1x to turn the hoverboard on. You should hear the usual Power On beep.
- One second later, press the Power button 1x again.
- The Swagtron will beep again, but this time, it will be a longer beep than the first time you hit the Power button.
You’ve now put the T1 into standard mode and should be able to go full-speed.
OTHER NEW SAFETY FEATURES
Here’s a hoverboard with the SentryShield battery pack. If you look closely, you can see the screws that mount it to the chassis of the hoverboard.
The SentryShield is not the only new feature that has added to the Swagtron T1. Here’s a bit more information about the other new features:
- There is now a silicone gel layer that used on the main circuit board. It seals the circuit boards from dust and moisture, as well as providing temperature regulation to keep the circuit board from overheating.
- Wider foot pads made from an anti-slip flame-retardant material. These will help to reduce the likelihood of riders losing grip and falling when riding the hoverboard.
- SwagTron also changed the gearing and stabilizers inside the T1. When traveling downhill, the T1 will not increase speed and will have a smoother, more controlled ride.
- The hoverboard shell uses a new Hard ABS plastic. It is a fire-resistant polycarbonate that won’t melt when exposed to heat.
- The new shell is also lighter weight than the older model casing. It reduces the overall weight of the Swagtron T1 to 22 lbs.
The Swagtron T1 has passed all of the safety and quality standards that required for all self-balancing electric scooters, including:
- UL2272: the self-balancing electric scooter standard from UL labs and the CPSC
- UN38.3: The United Nations safety standard for all lithium-ion batteries.
Look for this sticker when buying a self-balancing scooter that claims to be UL-2272 certified. If it doesn’t have this holographic sticker, it may be counterfeit.
New hoverboards that have passed UL 2272 will include this sticker on the device AND charger.
MY REVIEW OF THE T1 SWAGTRON HOVERBOARD
Swagway took the X1 back to the lab and returned with a much better product, as well as a new name.
The SwagTron T1 has all of the previously mentioned features included, as well as many more minor tweaks and adjustments.
With these new safety features, it will be much harder, if not impossible to have a hoverboard catch on fire with normal usage..
The SwagTron T1 self-balancing electric scooter is a much safer hoverboard than any that have previously been available.
The new polycarbonate hoverboard shell used in the T1 is much more durable than the previous versions. The shell, when combined with silicone bumpers, will protect your hoverboard from most of the scratches and scrapes that older models experienced.
Including different modes of operation make this a great hoverboard for beginners and experienced riders.
If you saw my Swagway X1 review, you would notice that I mentioned that the X1 might not be for all riders. Unlike the X1, the Swagtron T1 is an excellent hoverboard for anyone, no matter what skill level they are.
I do recommend that you use the Learning Mode if you have never ridden a hoverboard before.
These are all great improvements that make the T1 better than the X1. However, if you were to compare the specs of the X1 to the T1, the X1 would be the winner. The X1 had a higher top speed and a further range than the T1 does. So if you are looking to get the fastest hoverboard, or one that is performance enhanced, the T1 might not be a good fit for you.
And while it might not be the fastest hoverboard available, I think that the safety features justify the lower specs of the T1.
The Swagtron includes a standard 1-year limited warranty. The warranty covers the original purchaser and the hoverboard from defects in material or workmanship. It does NOT cover damage from road hazards, accidents, or improper use.
HOW DOES THE T1 COMPARE TO OTHER HOVERBOARD BRANDS?
How does it compare to the Swagway X1?
As you probably already know, the Swagway X1 was one of the most popular hoverboards in the lead up to Christmas 2015. Thousands were of this model were sold, and the manufacturers even went out of stock for a week after Black Friday, such was the demand for this brand.
The Swagtron was designed to replace the Swagway – an improved model for 2016 with even better features and safety.
The following are some of the ways in which the new model is different to the Swagway:
- It is UL2272 listed – this is a new standard that has been introduced in the last few months to evaluate the fire and electrical safety of the electrical and battery and charger systems of hoverboards. Currently, Swagtron is the only hoverboard to be listed (although other companies have submitted their products for UL testing so there may be others in the near future). Swagway is still considered to be safe though – its battery and charger is UL certified, unlike many other hoverboards on the market.
- It comes with a learning mode – this is a safer, slower mode that learners can use to practice their riding skills before progressing to the standard mode (where you can reach top speed).
- Features non-slip foot pads that make it easier to control your self balancing scooter without falling off.
- It’s lighter than the original Swagway by about 4lbs.
- Swagtron comes with new safe stop technology which is hardware and software controlled – no more abrupt stopping which can cause falls.
As you can see, there are some cool new features, and the best thing is that it costs the same as the original! If you want even more features you might want to consider the swagtron t3 – it costs an extra $100 but comes with Bluetooth, an app, and more (see the next section).
If you still want a Swagway it’s still available on the official website, and at the reduced price of just $349. This is still an awesome scooter and although it isn’t UL2272 listed, it’s still one of the safer models as it contains a UL certified battery and charger.
Swagtron T1 Vs the T3 – What extras will I get with the T3?
The T3 isn’t available yet at the time of writing (but should be in the next few weeks). It’s going to cost approximately $500 which is $100 more than the T1. Should you go ahead and purchase the T1, or wait for the T3?
In my opinion, the T1 will be more popular, being the cheaper of the two. It’s got everything you need in a hoverboard. However, the T3 does have a few extras – some ‘bells and whistles’ that might be important to some users.
Swagtron T3 Extras:
- Bluetooth Speakers – You can listen to music while you ride by pairing with your mobile.
- 3 different riding modes – for learners, standard or advanced users. The T1 just has 2 modes – a learning mode and a standard user mode.
- T3 App – use your mobile to monitor your battery status, track your route history, or control each of the modes .You can control highest speed, set acceleration and set steering sensitivity. Also use the app to access videos, the user manual, or contact customer service.
- Built in carry strap – Although carry bags are useful, you don’t need one with this self balancing scooter as underneath there is a built in carrying strap made of enhanced strength fabric.
REVIEW CONCLUSION: SWAGTRON T1 HOVERBOARD
PROS
- SentryShield, SafeStop, and a new battery charging management system combine to make this the safest hoverboard available.
- New ABS shell does not scratch as easily as other models. Also, it is flame-retardant, which is nice.
- New modes of operation to make it easier for new users.
- The Swagtron T1 price is affordable
CONS
- Reduced performance levels when compared to the older generation, but when compared to other current brands the T1 has some of the best performance specs.
- The extended warranty from SwagTron directly is $99
WHO SHOULD BUY A SWAGTRON T1?
The Swagtron T1 is a great hoverboard for most people. In fact, this is what I recommend when people ask me which hoverboard they should buy.
Here’s why:
- The Swagtron T1 is a safer hoverboard. Not only that, but you can see what has been done to make it a safer hoverboard. Other brands might say that they are safer, but what improvements were made? Most don’t have an answer for that.
- The T1 is a decent trade-off between performance, price, and safety. I might wish that it could go faster, but that’s minor.
- Swagway and Swagtron are the best-selling hoverboards. This means the company is much less likely to suddenly go out of business like many other companies that sell hoverboards.
Buy it from Amazon with an extended warranty and you’ll save more than $60 when compared to other retailers. You can also find it at Modell’s, BestBuy, eBay, and the Swagtron site.
FAQS ABOUT THE SWAGTRON T1
WHAT IS THE WEIGHT LIMIT?
The T1’s weight limit is 220 lbs. (100 kg.) If the rider weighs too much, the T1 will vibrate and display an error code.
HOW MUCH DOES IT WEIGH?
It has an unloaded weight of 22 lbs.
WHAT IS THE TOP SPEED?
Depending upon the terrain and rider’s weight, it goes about 8 MPH (13 KMH)
IS THERE BLUETOOTH?
The T1 does not include Bluetooth, but the T3 does.
HOW LONG DO YOU CHARGE IT?
It should recharge in about 2 hours.
WHAT SIZE TIRES DOES IT USE?
The T1 has 6.5” wheels.
WHAT DOES THE T1 INCLUDE? IS THERE A CARRYING CASE?
Inside the box, the T1 comes with the self-balancing scooter, a charger, and the user manual. There is not an included carrying case.
CAN YOU REPLACE THE BATTERY?
No, the battery is not replaceable.
WILL THE SWAGTRON T1 EXPLODE OR CATCH ON FIRE?
No, it will not explode or catch on fire, Swagtron added several new safety enhancements that should prevent it from ever catching on fire or exploding.
SWAGWAY SWAGTRON, WHAT’S THE DIFFERENCE?
Swagtron is the new name for Swagway. Swagtron offers the same level of service and quality that Swagway did, just now they have a new name.
WHEN IS THE SWAGTRON RELEASE DATE?
You’re in luck; the Swagtron was released in mid-2016.
WHAT’S THE SWAGTRON RETURN POLICY?
The return policy for the Swagtron depends on where you purchased your hoverboard. It varies by retailer, though most will not take it back if it’s been used.
Conclusion
The Swagway Swagtron is an exciting addition to the hoverboard market and has a lot to offer as the 1st of the ‘next generation’ self balancing scooters to hit the market.
For a while it looked like the hoverboard industry was dead in the water (cheap inferior products leading to fire and explosion stories didn’t help), but due to products like the Swagtron hoverboards made a major comeback.
Alot of people are probably still apprehensive about the potential safety issues, and the fact that they’re banned in a lot of public places may also be a deciding factor. However, it’s likely they’ll still see growth as they become even more mainstream as a personal mobility device, and as more and more companies start using higher quality, safer materials, and components, and obtain UL safety certification.
If you haven’t yet got in on the self balancing scooter craze, or you’re looking to upgrade (and you probably should if you bought a cheapie Chinese one that isn’t fire safety certified) then the T1 is probably the best there is at the moment. It is the world’s first UL2272 approved scooter and is UN38.3 certified. Also it has managed to pass UL’s original 10-ton battery crush test and their rigorous safety tests. That makes it head and shoulders above its competitors when it comes to safety and is probably one of the most advanced products of its kind at the moment. The 1-year warranty is an added bonus so in the unlikely event you experience problems you can get a repair or replacement for free. Highly recommended for scooter/hoverboard fans!
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